Here’s the situation: I have a Palm running Palm OS 4.1.4. I sync it with my desktop at home. However, I also have the Palm desktop running at work, just for the calendar (I hate the Lotus Notes calendar, which is what I’m supposed to be using at work).
I would like to have a three-way sync, so anything I add to the work version of the calendar makes it onto the Palm device and my home desktop, and vice-versa-versa. I don’t think I can simply sync it at work and at home (and besides, I don’t want all my OTHER Palm stuff — like my address book and notes — to be on my work computer).
The Palm desktop allows you to "export" your calendar to a file, and to "import" calendar files. Now we’re getting somewhere. It’s not as clean as syncing, but that’s OK. But what I need to know is this:
If I import a Palm calendar file into my existing desktop, does it replace (overwrite) the existing calendar, or does it merge with it?
From a usability point of view, it would be brilliant if it merged. However, after nearly 14 years in the software business, I am under no illusion that any software works the way you want or expect it to. Software designers — brilliant as they may be — often have a really bad habit of designing for what they expect, not what the customer expects.
I should think that a company like Palm is so user-oriented that they would not fall into that trap, but I’ve been fooled like that before. The fact that neither their on-line help nor their Web-based support address this very basic question does not reassure me. Sure, it’s easy to find out how to export and import a calendar file (any idiot can figure that out), but there is nothing, that I can see, that addresses the real user issues of "why" and "what are the ramifications?"
So I appeal to my thousands of readers. Has anyone done this before? If so, what happened?
(Yes, I know that in the time it took me to write this I could have run a test, but hey, then I wouldn’t get to rant.)