Here are a few of the tech problems I experienced on Tuesday…
- A non-blog Web site that I administer for a non-profit organization went dark because the domain had expired. I didn’t get the notices because they had been SPAM filtered.
- I couldn’t send email to the Yahoo group that serves that organization because my ISP was having SMTP server problems. I couldn’t use any other email source because the Yahoo group only accepts email from registered users (e.g., my unusable email address).
- There was a weird mystery at the domain registrar in which the domain may or may not have been renewed two days earlier. Was it? If so, by whom? That took an hour to resolve, after spending half an hour just figuring out who the domain’s registrar is.
- In trying to update the contact info at the registrar, I had to fill out a form and fax it to them. Their fax number wasn’t working.
- I decided to buy a new computer from Dell (more on that later). Their Web site was being weird and wouldn’t let me save items to a cart. As such, I had to go through the choosing and configuring cycle about 15 times. (In fact, it wasn’t until the next day that I got it to work properly.)
- I went shopping and bought all the stuff we need for a wireless network. In setting up the router on M’s computer all went well until the last step, when I got some kind of device timeout — again and again. Nothing in the installation instructions or FAQ said anything about timeouts. I tried calling the router company’s 800-number tech support but the line was busy!
- I wanted to go online to check their support Web site. I didn’t want to undo the router cabling, so I decided to dial up using my computer, in the other room. It wouldn’t connect because, while my Sympatico account is still open, their dialup server was “experiencing problems.”
- In the process of trying this, I noticed that my old computer was having more trouble than usual with shutting down, and as a result, neither would it boot properly. With all that booting rudeness, it broke something in my firewall.
- Back in the other room, in trying to debug the wireless router on M’s computer, her wireless mouse died.
- I replaced the batteries in M’s mouse, and five minutes later they died too.
So. How was your Tuesday?