How to cancel delivery of White and Yellow Pages

This public service announcement shows you how to cancel delivery of those huge Canadian phone books that you never use, such as the Yellow Pages and the White Pages.

The people behind the phone directories don’t want you to cancel delivery (the more books they deliver, the higher their ad rates), but they seem to have recognized the necessity to allow that option. But here’s how they get you — the cancellation notice is only good for two years, after which it reverts back to “default” (which is “delivery everything”). The workaround is to not only cancel the delivery, but to mark a reminder item in your calendar two years from now to go back and do it again. Alternatively, you can use a service such as to send you a reminder email in two years time.

In either case, don’t forget to include the URL (or a link to this post) in your reminder, to ensure you can find the form again (although they will likely move it, just to throw you off).

How to cancel delivery of White and Yellow Pages:

  1. Go to
  2. Insert your name and contact info.
  3. In the right-hand column, check the items you do NOT want to receive.

  1. Fill in the “re-captcha” form at the bottom of the page, and click “Submit.”
  2. Make an entry in your calendar (or use to remind yourself to do it again in two years time.

Note: This method only works if delivery is not imminent in the next 60 days. There is a link on the delivery form to go to the distribution schedule, but the link is badly formed and doesn’t work on some computers. As a further public service, here is the link to the delivery schedule (PDF).

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