My American (Express) journey (nightmare) continues. Remember the famous one-cent credit that existed on my AMEX Gold card after I canceled the account? How AMEX kept sending me statements every month, listing the credit, until I finally phoned them and said they could keep the goddam cent?
That was quite the silly story. It ended (or so I thought) with them sending me a cheque for one cent.
Well, ever the customer service experts, AMEX has sent me my (hopefully final) Year-End Summary. That’s pretty weird given that I canceled the card in 2008. But the one cent credit kept the account “active” into 2009, so it must have triggered the automatic Year-End Summary robot.
And here, dear readers, is the relevant page (one of four, plus a four page front-and-back cover) showing a summary of my AMEX activity for 2009:
Thank you and good bye. No, really. Good-bye!